Exchange Policy
At mardana.pk, we prioritize customer satisfaction. If you wish to exchange your purchase, please review the guidelines below.
Exchange Window
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Exchange requests must be submitted within 7 days of purchase.
Eligibility Criteria
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Items must be in original condition (unused and unwashed).
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All original tags must be attached.
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Exchanges are subject to product availability.
How to Request an Exchange
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Email us at mardana.air@gmail.com
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Please include:
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Your order number
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The reason for exchange
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Our support team at mardana.pk will guide you through the process.
Shipping Information
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Customers are responsible for return shipping charges.
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If you receive a defective or incorrect item, mardana.pk will cover the shipping cost for the replacement.
Inspect Your Package
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Please inspect your exchanged item immediately after delivery.
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If you notice any issue, inform mardana.pk right away.
Need Assistance?
💬 WhatsApp: 0348-0101644
📞 Phone: 0309-1104295
📧 Email: mardana.pk@gmail.com